Shipping & Returns

 

Shipping

All pieces are made to order, so please allow 2 to 3 weeks for your order to be processed, crafted, and shipped. We'll be sure to keep you updated on the progress of your BrazenMade piece with periodic emails. 

All domestic orders are shipped using UPS Ground for a $12 flat rate. Tracking details will be provided once your order has shipped. 

Canadian orders are shipped using USPS Priority Mail for $25 flat rate.

All international orders are shipped using USPS International Priority Mail for a $30 flat rate. 

Returns

If you are dissatisfied with your purchase for any reason, your items can be exchanged only up to 14 days after the date received, as long as they are unworn, undamaged and in their original condition and packaging. No refunds. Returns are only valid for items purchased through this website.

Custom orders are not valid for return.

Please contact BrazenMade@gmail.com for any inquiries regarding returns.

Repairs

We will repair items free of charge within 3 months of purchase. Please use our contact page if you have an item that needs repair.